Privacy Policy

Epiphany Ranch respects your privacy. This Privacy Policy explains how we collect, use, and protect information provided through our cabin booking, event registration, guest coordination, vendor coordination, and related ranch communications.

Information We Collect

We may collect the following information when you interact with Epiphany Ranch:

• Name, email address, phone number, and guest count.
• Cabin reservation details, event details, arrival dates, checkout dates, and visit preferences.
• Payment and transaction information processed through Stripe.
• Messages, questions, or other information you provide directly to Epiphany Ranch.

How We Use Information

We use the information we collect to:

• Process cabin bookings, payments, reservations, and event registrations.
• Send confirmation messages, arrival instructions, schedule changes, weather updates, and ranch access details.
• Coordinate with guests, vendors, contractors, and people actively working with Epiphany Ranch.
• Respond to direct questions or requests.
• Maintain accurate booking, accounting, safety, and operational records.

Text Messaging Privacy

If you opt in to receive SMS or MMS messages from Epiphany Ranch, we may send messages related to cabin reservations, arrival instructions, schedule changes, weather updates, ranch access, event details, vendor logistics, and replies to direct inquiries. Message frequency varies. Message and data rates may apply. You can reply STOP to opt out or HELP for help.

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile information is used only for Epiphany Ranch communications and the service providers needed to deliver those communications.

Sharing Information

We may share limited information with trusted service providers that help us operate the booking site, process payments, send confirmations, deliver text messages, host the website, maintain records, or support ranch operations. These providers are only given the information needed to perform their services.

We may also disclose information when required by law, to protect safety, to prevent fraud, or to enforce our policies and agreements.

Payments

Payments are processed by Stripe. Epiphany Ranch does not store full credit card numbers on this website. Stripe may collect and process payment information according to its own policies.

Data Security

We use reasonable safeguards to protect information we collect. No website, payment system, or communication method can be guaranteed completely secure, but we work to protect guest and ranch information responsibly.

Your Choices

• You may decline SMS/MMS messages by not checking the text-message opt-in box when registering or booking.
• You may opt out of text messages at any time by replying STOP.
• You may request help with text messages by replying HELP.
• You may contact Epiphany Ranch to ask about correcting or updating booking information.

Contact

Questions about this Privacy Policy or Epiphany Ranch communications can be sent through the contact method provided with your booking confirmation or registration materials.